Month: August 2019

FAMILIARITY BIAS:
3 ways to harness its power

The more you encounter something, the more your attitude towards it is enhanced. In 1968, social psychologist Robert Zajonc called this the mere-exposure effect. Today, we know it as the familiarity bias. It’s hugely influential in the purchasing decisions we make – one recent study found that 82% of participants selected a familiar brand from a […]

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